1. Shipping Policy
- Standard Delivery: Delivery of items usually takes 7-10 business days from the date of order. Delivery times may vary depending on the destination and availability of items.
- Express Delivery: We offer express delivery at an additional cost. If you require your items urgently, please select the express delivery option at checkout.
- Quality Assurance: All items are thoroughly quality-checked, carefully packed, and delivered safely to ensure they reach you in perfect condition.
2. Returns Policy
- Return Eligibility: We accept returns only if the product received is damaged. If you receive a damaged item, please contact us immediately using the contact information provided on our “Contact Us” page.
- Return Process: To initiate a return, please provide proof of the damaged item (e.g., photos) and your order details. Our customer service team will guide you through the return process.
- Refunds and Replacements: Upon verifying the damage, we will offer a refund or replacement, depending on your preference and the availability of the item. Refunds will be processed using the original payment method.
3. Contact Us
If you have any questions or need further assistance, please contact us via our “Contact Us” page.